On 20 September 2012, the NAC-O Board of Directors approved the Terms of Reference (TOR) of a Director of Member Support. The intent of this appointment is to be responsive to members’ personal issues, from providing assistance and facilitation in dealing with outside agencies to visiting those infirm or in care facilities, when requested.

Paul Baiden is the current director and may be reached at 613-824-1561 and/or pbaiden@rogers.com

The Biological/Document Record and the Contact Aide-Memoire are deliverables of the TOR and are linked below for members use. Family members will well appreciate a completed Bio/Doc Record. Please note, this record is intended for the member’s and his/her family’s use only. These two documents will be updated, as appropriate, on this website.